TERMS & CONDITIONS
Our Terms apply from when you sign up for a Respect Through Sports account and continues as long as you use the Services or until changed by us in accordance with the paragraph below.
We may change any of the Terms by posting revised Terms on our Website and/or by sending an email to the last email address you gave us., the new Terms will be effective immediately and apply to any continued or new use of our website.We may change the Website, the Service, or any features of the Service at any time.
Changes to Existing Bookings
All changes made to existing bookings with be charged at the applicable rate
Cancelling of Booking by Customer
For cancellation of a booking, Respect Through Sports will require 24 hours’ noticeprior to the activity start date.
As Respect Through Sports operates a no refund policy, customers who cancel their booking before the 24 hours notice period will receive a full credit note which will be placed onto their Respect Through Sports accountand will be valid for 12 months from the date of issue.No creditnotes will be issued for activities which are cancelled within the 24 hours’ noticeprior to the activity start date.
Cancellation of Booking by Respect Through Sports
In exceptional circumstances we may have to cancel particular dates/venues and will provide the customer with as much advance notice as possible. In this event we will offer a suitable alternative Respect Through Sports service or refund all monies paid for the cancelled dates/venues. Please note Respect Through Sports arenot liable for any other costs associated with the cancellation.
Sign in and sign out of Young People and Security
Respect Through Sportswork in accordancewith Ofsted’s requirements and have strict security procedures to ensure the safety of your child/ren which is paramount at all times;
- All children must be signed in and out of service at the start and end of the day by a parent/legal guardian or an authorised carer
- Child/ren must be aged 11 or above to be given permission to leave the camps at the end of each day. Parent's must sign a permission slip for this to be permitted
- On your child's first day we will also ask you to confirm that your details, provided at the time of booking, are correct, permission of photography and filming and to sign an emergency medical treatment consent form.
These actions follow the procedures set out in the Respect Through Sports Policy and Procedures.
Late collection of Child/ren
In the event of a child/ren not being collected on time the following process will be followed: A late fee will be charged per child if they are not collected within their booked hours or prior to the service closing. The late fees are £15 for lateness of between 15-30 minutes and thereafter £1.00 per minute.
Respect Through Sports reserves the right to charge for lateness between 0-15 minutes if this is a reoccurring event and notice is not received. The late fee covers the cost of staff overtime to remain with the child. Parents/legal guardians are required to advise Respect Through Sports if they will be late collecting their child. This prevents both the staff and child from worrying.
Parents/legal guardians will be advised of the policy when picking the child up on the first late occasion. The second late incident will incur a fine and the parent/legal guardian will be advised of this on collection of the child. The third late incident will incur a fine and a warning of immediate termination after the next occasion and the parent/legal guardian will be advised of this on collection of the child. Care for the child will be terminated immediately on the fourth late pick up.
All Respect Through Sports team members go through strict safer recruitment process including enhanced DBS clearance reference checks and disqualification by association checks.
Respect Through Sports have legal obligations in relation to Safeguarding. Respect Through Sports staff have a duty to respond if they suspect a child in their care may be suffering from abuse. Any disclosure of child abuse or neglect will be fully investigated and reported to our internal regulator, Ofsted and all other official agencies.
Concerns, Compliments and Complaints
At Respect Through Sports, we aim to work in partnership with parents to deliver a high quality childcare service for everyone. If for any reason we fall short of this goal, we would like to be informed in order to amend our practices for the future. Records of all complaints are kept for at least three years. A summary of complaints is available for parents/guardians and OFSTED upon request. Equal Opportunities Respect Through Sports is an equal opportunities employer and welcomes all children, regardless of gender, ability, race or religion. Each child attending Respect Through Sports services is of equal value and is entitled to equal access of opportunity. The company operates a zero tolerance policy on discrimination or bullying of any kind.
In the event of an accident, first aid will be administered in accordance with the permissions you have agreed within the registration process to children in our care, and the emergency services will be called if necessary. All Respect Through Sports First Aid policies are written in accordance with Ofsted recommendations.
Health, Sickness and Medication
Any medical conditions must be fully disclosed at 1) time of registration and 2) at drop off and sign in on site to the site manager. Essential prescribed medication must be handed in to each child’s Site Manager for safe keeping and a medication consent form is completed and seen by the Site manager.
Respect Through Sports requires all children who are ill or infectious be kept at home for the full duration of their ailment, and for 48 hours after the last symptom occurs.
Respect Through Sports has Public/Employee Liability insurance cover and an insurance certificate is displayed at all Respect Through Sports sites.
We do not exclude or limit in any way our liability for:
- Death or personal injury caused by our negligence of our employees, agents or subcontractors
- Fraud or fraudulent misrepresentation
- Breach of any term of the Consumer Rights Act 2015
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the terms or negligence. We are not responsible for any loss or damage that is not an obvious consequence of Respect Through Sports breaching these Terms.
Other Important Terms We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these terms. We will always notify you in writing or by posting on our website if this occurs.
You may only transfer your rights under the terms which shall extend to any participant but such extension shall not affect our rights to terminate or vary contract in accordance with the terms.
Your rights under the terms shall extend to any participant but such extension shall not affect our rights to terminate or vary any contract in accordance with the terms.
Each of the paragraphs of these terms operates separately, if any court or relevant authority decides that any of them are unlawful or unenforceable then the remaining paragraphs will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
These terms are governed by English law. This means a contract for the activity through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. Programme Dates and Activities All of the information in our literature is correct at the time of printing. Not every activity pictured in our literature is available at every venue. Please check venue specific details using the service finder on our website www.Respect Through Sports.com to find out what’s available and where. Should you have any further queries, please do not hesitate to contact our parent line on. We are delighted that you have chosen Respect Through Sports and look forward to your child joining us soon.
The Respect Through Sports team